Human Resources https://www.askascent.com/forums/posts.aspx?topic=1136679 Sat, 6 Jun 2026 16:34:53 GMT Fri, 21 Aug 2015 15:41:51 GMT Copyright © 2015 ASCENT | Administrator Support Community for ENT Human Resources https://www.askascent.com/forums/posts.aspx?topic=1136679 https://www.askascent.com/forums/posts.aspx?topic=1136679 Happy Monday!

 

This week will be reviewing Human Resources, which includes Chapter’s 10 & 11 in the AOA Resource Manual.

 

You should have an understanding of the employment process including:

·         Interviewing –

                   What questions can you ask and which should be avoided

·         Standardized testing – Ex. Myers-Briggs personality testing

·         Background checks

·         Reference checks

 

Terminology –

Employment at will – Employment relationship in which either party can terminate the relationship with no liability if there was no express contract for a definite term governing the employment relationship.

 

Do you know what should be included in a job description?

-          General information – Name, Organization, job title, work area, supervisor’s name

-          Summary of position

-          Position job duties

-          Qualifications

-          Physical demands

-          Working conditions

-          Licenses/certifications required

 

Should the job description be signed by the employee?  Yes

How often should the job description be reviewed? Annually

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You should be familiar with performance management. What is involved in a performance review and how often should the review take place? Chapter 10 of the resource manual covers the following questions:

What are the three purposes performance appraisals accomplish?
A. Feedback, development and reward
B. Feedback, discipline and opportunities
C. Feedback, competency testing and development planning
D. Feedback, required behavior and salary increases

Answer A

How often should performance reviews take place?
A. Annually
B. Every other year
C. Every third year
D. Continuously throughout the year

Answer D

In setting and communicating performance standards, you need to consider the following:
A. Expectations and goals
B. Behaviors and results
C. Benchmarks and rewards
D. Peer feedback and professional growth

Answer B

Know the difference between an independent contractor vs. a common-law employee vs. a statutory employee vs. a statutory non-employee.

Compensation Terminology to be familiar with includes:
Fair Labor Standards Act
Executive exemption
Administrative exemption
Professional exemption
Learned professionals
Creative professionals

Benefits
What are mandated benefits?
- Social Security/Medicare
- Unemployment
- Workers Compensation
- COBRA
- FMLA

What is a Cafeteria Plan?

What are Voluntary Benefits?
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In staying with the same theme, policies and procedures should be in an employee handbook. Some of the suggested policies could include: Acceptance of gifts
 Access to company premises
 Adjustments in salary/wages
 Affirmative action
 Attendance and absenteeism
 Company property
 Cash shortage and breakage
 Code of conduct
 Code of ethics
 Administration of the codes
 Confidentially
 Conflicts of interest
 Compensation-equity issues
 Compensatory (comp) time
 Credit checks
 Confidentially of information
 Disciplinary procedures
 Dress codes and regulations
 Drug abuse and alcoholism
 Drug testing
 Education assistance program
 E-mail, Internet, and intranet policies
 Equal Opportunity Employments
 ADA
 Basic discrimination issues
 Employee status
 Exempt/non-exempt classification
 Part-time and full-time schedules
 Temporary or commissioned work
 Family and Medical Leave Act policy
 Employee orientation
 Performance appraisals
 Termination and COBRA coverage
 SDI and Workers’ Compensation
 Harassment and hostile work environment
 Holidays
 Hours of work
 INS (I-9) Form and policy
 Insurance benefits

Check out the resource manual for the inclusive list provided

As managers, we need to understand and comply with federal, state and local laws, regulations and
guidelines pertaining to personnel.

OSHA

FACTA

HIPAA

WAGE AND LABOR LAWS..... to name a few.


Let's look at OSHA -
The Occupational Safety and Health Act (OSHA) is the primary federal law which governs
occupational health and safety in the private sector and federal government. Its main goal is
to ensure that employers provide employees with an environment free from recognized
hazards, such as exposure to toxic chemicals, excessive noise levels, mechanical dangers,
heat or cold stress, or unsanitary conditions.
There are four particular standards relating to healthcare
1. Bloodborne Pathogen Standard
2. Hazard Communication Standard
3. Lockout / Tagout Standard
4. Personal Protective Equipment Standard


Let's try a question:
The bloodborne pathogen control plan is mandatory for all employees, regardless of risk of contact with bloodborne pathogen

TRUE
FALSE


The answer is false.

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A federal law that sets minimum standards for most voluntarily established pension and health plans in private industry to provide protection for individuals in these plan .
A. COBRA
B. ERISA
C. FMLA
D. EEOC

Answer B

A document that gives detailed information about a material, including any hazards associated with the material is
A. HIPAA document
B. FLSA document
C. MSDS document
D. NLRA document

Answer C

The following was enacted to protect the confidentiality and integrity of personal consumer information and reduce the risk of identity theft and fraud.
A. HIPAA
B. FACTA
C. EEOC
D. ADAA

Answer B

I recommend reviewing Appendices X in the Resource Manual - it is a great study tool. Some topics covered in section X include:
Non-Competition and Piracy Agreements
Hiring and Firing the Ill, Injured or Pregnant Employee
Retirement planning
Leadership – lessons learned from great teachers
How to determine staff salaries
COBRA
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Here are some additional sample questions!!!

9. Which one listed below is not one of the three primary areas of concern with the Fair Labor Standards Act?
a. Minimum Wage
b. Overtime pay
c. Clocking in and out
d. Child Labor


Answer: C


11. FLSA requires the employer to maintain and record documentation for the following
a. Vacation, sick time
b. Holiday pay
c. Lunch breaks
d. Rest periods
e. None of the above


Answer: E


You really are unclear about these laws since there as so many to remember. What is the best thing you can do for your practice when you have questions about the laws?
a. Go to each and every website to determine if your practice has violated the law
b. Ask your Attorney
c. Contact a local agency to get your questions answered
d. Call a friend


Answer: B


How did you do? Do you have any areas you would like for us to expand on?
We are sure you are doing a great job!! Please reach out to any of us should you have a question.

TGIF!!!!]]> Fri, 21 Aug 2015 16:41:51 GMT