Hardware is expensive and vital to our IT systems.   It is important to know the current terms and products and to understand how they work. 

What is hardware and software? How do they work together?

What is are the differences between a CD-Rom, CD-RW and a DVD?

What is the difference between RAM and ROM?

Software is very important!  It helps us carry out nearly every task on our computer systems.

What is an Operating System?

Operating systems vary but most administrators should be familiar with Microsoft Windows, IOS, and the different operating systems offered.

What is an Application?

Your applications refer to what you use daily such as Excel, PowerPoint, Outlook and any other applications you may use in your practice.

What are Utilities?

Utilities are the programs that perform specific functions, usually for system resources, such as managing disk drives, printers, drivers, etc.